FREQUENTLY ASKED QUESTIONS
Do you have a minimum order requirement?
The minimum order requirement is $240
Do you charge shipping?
Each order will be billed separately once the order ships for the shipping cost
When will my order ship?
Orders ship within 4-5 business days
Where do I find tracking information?
You will receive an email with tracking information as soon as your order has been shipped
Part of my shipment is missing or incorrect, what do I do?
Contact us at email@example.com and we will work quickly to make it right
How do I get a receipt/paid invoice?
You will receive an email with the invoice as soon as it has been paid. If you need to download a previous invoice or order, go to "My Account" then choose "All Orders" and you can download the sales order or invoice from that page.
Who do I contact for event support?
Contact your sales rep or email firstname.lastname@example.org
How do I get brochures and other sales materials?
Sales materials, literature, and other tools are available for download or print on our Website
Do you offer samples?
We have limited availability for samples. Please reach out to your sales rep or email@example.com to discuss your needs